1. General Information

QD North provides a comprehensive training package based on the principles and teachings outlined in The Toyota Way Fieldbook.

Our training expands on and applies these concepts in a structured, actionable way but does not plagiarize, copy, or reproduce the book’s content in any form.

2. Intellectual Property

All content, materials, videos, & quizzes included in this training are the exclusive property of QD North.

This includes:

✔ Custom explanations and expanded insights into Toyota Way principles

✔ Training modules, instructional content, and digital tools

Digital Downloads are 100% editable and sharable, go for it!

While this training is inspired by the teachings in The Toyota Way Fieldbook, it has been independently developed by QD North and is not affiliated with, endorsed by, or sponsored by the authors or publishers of The Toyota Way Fieldbook.

Users may not copy, redistribute, or reproduce any part of the training materials without express written permission from QD North.

3. Use of Services

By purchasing or accessing our training materials, you agree to:

✔ Use the content for personal or professional development only

✔ Not share, distribute, or resell any course materials, except for those digital downloads, you are welcome to download, modify and share!

✔ Not attempt to modify or replicate any proprietary content

Violating these conditions may result in termination of access to the training without a refund.

4. Payment, Return Policy, and Access

All Sales Are Final – No Refunds

Due to the nature of our 100% digital content, all purchases are final, and we do not offer refunds or returns. Once you have gained access to our training materials, we cannot revoke digital products, ensuring fair access for all customers.

By completing a purchase, you acknowledge and agree that:

You have reviewed the training details and are fully aware of what is included.

No refunds or returns will be granted after purchase.

Unauthorized sharing of login credentials may result in immediate suspension of access.

If you experience technical issues accessing the training, please contact us at [LINK], and we will work to resolve the problem promptly.

5. Disclaimer of Warranties

QD North provides this training for educational purposes only. While we strive to deliver accurate, high-quality content, we do not guarantee that the implementation of these principles will yield specific business results. The success of Lean principles depends on proper application, leadership commitment, and organizational factors beyond our control.

We are not responsible for:

Any misinterpretation or misapplication of the training materials

Any business losses incurred from implementing Lean practices based on this training

Any third-party tools or software used in connection with the training

6. Limitation of Liability

To the maximum extent permitted by law, QD North is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our training materials or website.

7. Changes to Terms

QD North reserves the right to update these Terms at any time. Continued use of our Services after changes have been posted constitutes acceptance of the revised Terms.

8. Contact Information

If you have any questions about these Terms or need technical support, please contact us at:

📧 [LINK]