The Toyota Way is a set of principles and behaviors that are followed by Toyota Motor Corporations Management. The concepts have been put to use by hundreds of companies with great success. Jump start your success through these great resources.

Toyota Way 14 Principles:

  1. Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.
  2. Create a continuous process flow to bring problems to the surface.
  3. Use “pull” systems to avoid overproduction.
  4. Level out the workload. (Work like the tortoise, not the hare.)
  5. Build a culture of stopping to fix problems, to get quality right the first time.
  6. Standardized tasks and processes are the foundation for continuous improvement and employee empowerment.
  7. Use visual control so no problems are hidden.
  8. Use only reliable, thoroughly tested technology that serves your people and processes.
  9. Grow Leaders who thoroughly understand the work, live the philosophy and teach it to others.
  10. Develop exceptional people and teams who follow your company’s philosophy.
  11. Respect your extended network of partners and suppliers by challenging them and helping them improve.
  12. Go and see for yourself to thoroughly understand the situation (genchi genbutsu).
  13. Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly (nemawashi).
  14. Become a learning organization through relentless reflection (hansei) and continuous improvement (kaizen).

What is lean?

  1. Providing value to your customer by reducing wasteful practices
  2. Philosophy comes from the world famous Toyota Production System
  3. Preserving value with less work
  4. Recognize profit potentials through elimination of wasteful production practices

Still wondering, what is lean?

  • Intuit CEO Brad Smith & Lean Thinking July 24, 2014
    I was happy to see this article in FORTUNE’s recent issue: “Brad Smith, Intuit CEO: How To Be A Great Leader: Get Out Of The Way.” Smith (@IntuitBrad) talks about the Lean Startup concept often called “getting out of the office” to see how customers live and work.  Toyota would call this “Genchi Genbutsu” (go […] […]
    Mark Graban
  • Podcast #205 – Joe Schnur, Hand Hygiene & Patient Safety July 23, 2014
    MP3 File (run time 32:43) Episode #205 is a conversation with Joe Schnur, VP Business Development at Intelligent M, a company that “designs data-driven hand hygiene compliance  improvement solutions for hospitals that dramatically reduce healthcare-acquired infections and their associated costs.” Joe and I share a passion for improving patient safety and we’ […]
    Mark Graban
  • A Survey Would Show 83% of Surveys about Lean Healthcare are Dubious? July 22, 2014
    Last month, I saw a headline flying around Twitter about a survey that says a majority of hospital pharmacies are embracing Lean. A statement like that, of course, begs the question of what “embracing” means and we might also ask what “Lean” means in this concept. Hooray, they are doing 5S? Here is the web […] […]
    Mark Graban